FAQs

To initiate a return, please email us at hello@themissingelement.co with your order number. Returns are accepted within 14 days of receiving your order.

We currently do not offer exchanges. If you'd like a different size or are not satisfied with your purchase, kindly return the item and place a new order.

You have 14 days from the date of receiving your order to return an item. Please ensure that the item is unworn, with tags intact, and in a resellable condition to be eligible for return.

We do not offer international delivery at the moment, but we are working on expanding and hope to offer it soon.

Our products are available in S, M, L, and XL.

We accept all major cards, cash on delivery, and payments through Tabby and Tamara.

Yes, we deliver to all 7 emirates.

All our products are proudly manufactured in Turkey.

  • Machine wash in cold water (below 30°C)
  • Wash garments inside out to protect prints and trims
  • Do not iron directly on prints or trims
  • Air dry or tumble dry on low heat
  • Do not bleach